Refund policy

Qualifying items may be returned within 14 days from the date of delivery for a complete refund (less shipping costs) to the same card on which they were purchased. We do not refund original or return shipping costs.  Shipping costs will only be refunded when the return is a result of our error. If you receive a damaged or incorrect item, please notify us within 48 HOURS by emailing: chris@innatthetides.com. All returns must be in their original condition and accompanied by a copy of the invoice included with original shipment. We cannot guarantee a replacement or refund if not reported within 48 hours of receipt. Purchases of CANDY and SALES ITEMS are considered FINAL SALE.  All returns must be sent via UPS, FedEx to: Tides Wharf Gift Shop, 835 Highway One, Bodega Bay, CA 94923.  Or using the USPS: Tides Wharf Gift Shop, PO Box 518, Bodega Bay, CA 94923.  You may also return items directly in store during normal business hours.